Hotel Reservation & Cancellation Policy

1) On receipt of your booking request our reservation staff will contact the hotel to check for room availability and reconfirm the rates for the requested period. If the hotel required is fully booked we will suggest similar hotel standard and location.
 

2) We will send you room availability information   for your record and indicate payment due date which is normally 10 days prior to check-in and cancellation policy for required period. Please be advised that before we received your payment   hotel keeps the right   to change the rates without prior notice, especially during the peak season dates.

Process 1 & 2 will take around 24 hours if reservation is received during our office hours 09:00 a.m. - 18:00 p.m. Every day (+4hours GMT)

At this point we will ask you to reply and put as subject:
- "CONFIRM" for acceptance
- "CANCEL" if you do not wish to keep the reservation

There will be no incurred costs.
 

Our reservation method is PREPAID BASIS. This means that full payment is made to us and we will provide you with a "Confirmation Voucher" to be used for check-in.
 

1.Credit card fax form, for this method please download Credit Card Authorization Form from our web-site, fill it in and fax it back to (+971) 4299-4331. After receiving your authorization we charge your credit card.

2. Payment by a bank transfer to our bank account. Please kindly allow at least 4 days for the money to reach us. Unfortunately, if the money does not reach us within the specified above payment deadline, we might not be able to hold your reservation.

Emirates Bank, Mankool Branch

P.O. Box 2923, Dubai, UAE

Swift: EBILAEAD

Corr. Bank: BTC Newyoric USA

ABA Code: 256, CHIPS UID: 085991, Swift: BKTRUS33

AED A/C: 0058-871840-001

USD A/C: 0058-871840-010

Beneficiary: Reem Style Tourism LLC

If for some reason we do not receive the payment by the due date, we regret to have to release your room.

Once the payment is made, we will issue our "Confirmation Voucher" of which one copy will be sent to the hotel and one copy will be sent to you via e-mail (to be printed out by yourself), fax or handed over to by our guide if airport transfer if requested.

In the case that booking was done at the last minute and you did not receive the voucher simply check-in with your passport.

This hotel voucher is our payment guarantee to the hotel for "Accommodation" only. The hotel will request your credit card imprint for other services such as telephone, laundry, room service and mini-bar which are to be settled at your own cost when checking-out.

Please note: If you have paid by credit card, the payment will appear on your credit card statement under the name of
Reem Style Tourism LLC

1. Any reservations cancelled AFTER issue of "Confirmation Voucher" and notified in writing 48 hours prior to check-in, the following charges will incur:

a)  If paid by credit card
100 Dirham handling charges. 
Refund will be returned to the original credit card used minus 5% credit card fees.

b)  If paid by cash
100 Dirham handling charges. 
Refund will be returned in cash.

2.  Any reservations cancelled AFTER issue of "Confirmation Voucher" and notified in writing less than 48 hours prior to check-in, the following charges will incur: 

a)  If paid by credit card
One-night cancellation fee by the hotel + 100 Dirham handling charges.      
Refund will be returned to the original credit card used minus credit card surcharge of 5%.

b)  If paid by cash
One-night cancellation fee by the hotel + 100 Dirham handling charges.
Refund will be returned in cash

3. For peak periods  will usually result in the not refunding of the deposit paid to the hotels,cancellations conditions
for the above peak periods will be confirmed per each hotel individually.
 

4. No refunds will be allowed after check-in.

Reem Style Tourism TRANSFERS & EXCURSIONS RESERVATION & CANCELLATION POLICY
Reservation of transfers & excursions is always available, there will be no cancellation charge if cancelled within more than 24 hours prior to the transfer/excursion date start, with the exception of the above mentioned Peak Periods - cancellation charges may incur and will be confirmed per each reservation individually.

Reem Style Tourism LLC FLIGHT TICKETS RESERVATION & CANCELLATION POLICY
As the air tickets Reservation, Amendment and Cancellation Policy varies depending on the airlines, ticket type and tariff, etc., it will be confirmed to you by Reem Style Tourism  Reservation & Ticketing Center per each Flight Ticket(s) Reservation individually.

Please note that if after check-in you would like to extend your stay, you should contact Reem Style Tourism LLC  via
Tel. (+971) 4299-4332, Fax. (+971) 4299-4331 or e-mail to get these special rates.